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Here's What Our Students Are Saying About The ROI of Customer Experience Course

Nathan Bobay

"I liked the structure of this course very much. There are simple take-aways that are crucial to the current state of the customer service industry. I recommend this course."

Nathan Bobay

Director, Consumer Service at Delta Faucet Company

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Kent Law

"This training provides clear, actionable guidance on saving your company money. It covers identifying key decisioin-makers, crafting a compelling story, and using simple financial data to provide ROI. Perfect if you're new to thinking in terms of investment!"

Kent Law

VP, Global Customer Support Services, Calix

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Our ROI CX course provides:

  • Hear how one practitioner saved his company over 100 million dollars, and you can provide this too!
  • Learn how to show you are saving your company money or making your company money
  • Gain tools to think of your contact center as a revenue generator, and learn the language that will get your CFO's attention

 

Enroll in the ROI CX Course